Services
Evaluation, Research & Analysis | Software & Technical Management Services | Organizational Change & Enhancement
EVALUATION, RESEARCH & ANALYSIS
Rigor balanced with pragmatism is the key to successful, useful evaluation. Evaluation is a means, not an end. Program evaluation must be simultaneously flexible enough to balance the pragmatics of costs against insuring the validity of conclusions drawn.
Flexible Methods We offer flexible, open and participative processes. We listen. We have extensive experience in both qualitative and quantitative approaches to understanding - and explaining - an issue.
Sustainable Evaluation We believe in sustainable evaluation for programs under tremendous pressure to continually do more with fewer resources. We build upon existing organizational culture, needs, and data practices.
Clear Communications We communicate in clear, non-technical language. We understand the needs of our audience. Results must be meaningful internally and easily communicated to our publics.
- Statistical Analysis & Sample Designs
- Analysis of Existing Data
- Impact/Outcomes Evaluation
- Racial Profiling
- Qualitative Data Collection
- Focus Groups
- In-Depth Interviews
- Oral Histories
- Customer Perception & Satisfaction Surveys
- Opinion Research
- Alumni and Student Surveys
- Environment & Climate Assessment
- Customer Perception and Satisfaction
- Cost Benefit Studies & Financial Analyses
SOFTWARE & TECHNICAL MANAGEMENT SERVICES
We specialize in complete start to finish management of your software project from identifying your needs, mapping current and desired processes, evaluating and locating appropriate vendors who can meet your needs, writing and bidding specifications, to implementation and post sale follow up. We ensure your software project will be successful, on time, and within budget.
- Software Systems Design & Implementation
- Evaluation & Selection
- Readiness Assessment
- Implementation Planning to Go Live Management
- Database & Warehouse Management
- Higher Education Data Warehouse for Mandated IPEDS/Accreditation
- Case Management Software (at risk families, health, the uninsured)
- Technical Support
ORGANIZATIONAL CHANGE & ENHANCEMENT
We are dedicated to the process of creating positive organizational and personal change. In addition, we assist you in developing productivity and quality, creating a culture of excellence, problem-solving, support, trust, and ownership. Our organizational and personal processes include Consultations, Assessment, Analysis, Coaching, Facilitation, Workshops, and Training in the following areas:
- STRATEGIC PLANNING & SUSTAINABILITY
- Needs Assessments
- Feasibility Studies
- SWOT Analysis
- Environmental Scanning
- HIGHER EDUCATION ACCREDITATION SURVEYS & SUPPORT
- Required data analysis and reports
- Student Data Warehousing for mandated reporting
- Alumni, student, faculty and staff surveys
- Facilitation of meetings and editing documents
- Student Assessment of Learning models
- CONFLICT RESOLUTION
- CULTURAL COMPETENCE
- Organizational Climate
- Managing Cultural Difference
- MENTORING and EXECUTIVE COACHING
- On Going Improvement - Skill and Issue Based
- Training, Recruitment, Evaluation
- Stress Management
- QUALITY IMPROVEMENT & PROCESS MAPPING
